Kewibawaan Makmur Berhad (1507990-A) 

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At Kewibawaan Makmur Berhad, we strive to ensure customer satisfaction with our table and chair rental services. This Refund Policy outlines the terms and conditions under which refunds will be provided.

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1. Eligibility for Refunds
1.1 Cancellation by Customer

More than 30 days before the event: Customers who cancel their booking more than 30 days before the event date are eligible for a full refund of their deposit.
30 days or less before the event: Cancellations made 30 days or less before the event date will result in forfeiture of the deposit.
1.2 Cancellation by Company

In the rare event that Kewibawaan Makmur Berhad needs to cancel your booking, we will provide a full refund of all amounts paid.

2. Refund Process
2.1 Requesting a Refund

To request a refund, please contact us in writing at [Insert Email Address] or via mail at [Insert Company Address].
Include your booking reference number, contact details, and reason for the cancellation.
2.2 Processing Refunds

Refund requests will be processed within [insert number] business days of receiving the cancellation notice.
Refunds will be issued using the original payment method unless otherwise agreed upon.

3. Non-Refundable Items
3.1 Custom Orders

Any custom orders or special requests that require specific procurement are non-refundable once the order has been confirmed.
3.2 Event Date Changes

Changes to the event date made [insert number] days or less before the original event date may be treated as a cancellation and may incur additional fees.

4. Partial Refunds
4.1 Damage or Loss

If rental items are returned damaged or lost, the cost of repairs or replacements will be deducted from the refund amount.
4.2 Late Returns

Items not returned within the agreed rental period may incur additional charges, which will be deducted from the refund amount.

5. Exclusions
5.1 Force Majeure

No refunds will be issued for cancellations due to circumstances beyond our control, including but not limited to natural disasters, acts of God, or governmental restrictions.

6. Contact Us
For any questions regarding our Refund Policy, please contact us:

Kewibawaan Makmur Berhad

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.